Resumé
I write software to optimize operations: to model business systems and processes, analyze the collected or generated data, and finally present actionable recommendations.
Work Experience
Microsoft (Zune PC Client) – Redmond, WA
Software Test Engineer III: Feb 2009 – Feb 2010
- Test Automation: Automated test cases for the Zune Marketplace, including maintaining and extending the supporting test libraries and web services.
- Manual Testing: Ran manual test passes, including daily BVT’s, migration passes between releases, and team sign-offs on launch nights. Filed over 400 bugs.
- Manual Test Optimization: Designed and implemented new testing procedures to reduce the time and physical resources necessary to complete test passes.
- Agency: Aditi Technologies
Microsoft (Network Security) – Redmond, WA
Software Engineer Trainee: Jul 2008 – Feb 2009
- Software Development: Windows client UI design and coding for a database querying tool.
- Agency: Tata Consultancy Services
United States Peace Corps – Zanzibar, Tanzania
Volunteer, Information and Communication Technology: Sep 2006 – Aug 2007
- Teaching: Basic Computer Literacy, Classroom Management (Faculty), Internet Research, Programming (Students), Office Applications, Web Design (Students)
- ICT Summit: Developed curriculum for technology education in developing nations, using experiences and knowledge collected worldwide.
- Technical Support: School Computer Lab (Windows 2000 Domain), Ministry of Education, Other Schools and Teacher Resource Centers
- PEPFAR: Learned to train HIV/AIDS educators, adapting to community and cultural requirements and restrictions.
University of California at Berkeley – Berkeley, CA
Course Reader, Mobile Industrial Robots: Aug – Dec 2005
- Support: Computer Lab, Robot Troubleshooting
- Education: Java Instruction, Graded Assignments and Quizzes
Education
University of California at Berkeley – Berkeley, CA
Bachelor of Science, Industrial Engineering and Operations Research: May 2006
- Cumulative GPA: 3.4
- Industrial Engineering: Mathematical (Nonlinear / Linear / Dynamic) Modeling, Engineering Economics, Decision Analysis, Logistics & Supply Chain Management, Discrete Event Simulation, Quality Control, Product Design, User Interface Design
- Mathematics: Multi-variable Calculus, Linear Algebra & Differential Equations, Statistics & Probability
- Electrical Engineering / Computer Science: Mobile Industrial Robotics, Systems & Signal Analysis, Microcircuit Design, Matlab Programming, Industrial & Commercial Data Systems
- Other: Technical Communication, Chemistry, Physics, History of Industrialization, French
- Webmaster for the Institute of Industrial Engineers at Cal.
Engineering Projects
Microsoft (Zune PC Client) – Redmond, WA
Response Fuzzer: Feb 2010
Responsible for designing and implementing the test infrastructure for network response fuzzing, in order to catch program crashes and buffer overflows when parsing incorrect data. (.NET/C#/XML)
Responsible for designing and implementing the test infrastructure for network response fuzzing, in order to catch program crashes and buffer overflows when parsing incorrect data. (.NET/C#/XML)
Account Management Service: Feb – Jun 2009
Responsible for extending and maintaining an ASP.NET web service through which automated tests could request necessary accounts and content for Zune Marketplace testing. (.NET/C#/ASP.NET/T-SQL/XML)
Responsible for extending and maintaining an ASP.NET web service through which automated tests could request necessary accounts and content for Zune Marketplace testing. (.NET/C#/ASP.NET/T-SQL/XML)
Microsoft (Network Security) – Redmond, WA
Network Forensics Reporting: Jul – Nov 2008
Helped develop a reporting tool so investigators of varying computer literacy could easily and securely query large datasets from a 10+ terabyte database of all internal network traffic. (.NET/C#/T-SQL)
Helped develop a reporting tool so investigators of varying computer literacy could easily and securely query large datasets from a 10+ terabyte database of all internal network traffic. (.NET/C#/T-SQL)
Restoration Hardware – Corte Madera, CA
Employee Payroll/Task Analysis (Retail): Jan – May 2006
Designed an algorithm to optimally allocate employee labor-hours to maintain normal store operations for over a hundred locations and provide accurate payroll metrics for retail employees. (Excel/VBA)
Designed an algorithm to optimally allocate employee labor-hours to maintain normal store operations for over a hundred locations and provide accurate payroll metrics for retail employees. (Excel/VBA)
American Red Cross – Berkeley, CA
Ship Course Planning for Disaster Relief: Jan – May 2006
Developed a program to plan emergency supply ship courses based on real-time probabilities of disaster occurrences in order to minimize response time to affected areas. (Java)
Developed a program to plan emergency supply ship courses based on real-time probabilities of disaster occurrences in order to minimize response time to affected areas. (Java)
FSAE (Formula Society of Automotive Engineers) – Richmond, CA
Inventory/Operations Database: Aug – Dec 2005
Designed a relational database to help members keep track of garage inventory, part orders, car trials, members, and sponsor contributions. (Access/SQL)
Designed a relational database to help members keep track of garage inventory, part orders, car trials, members, and sponsor contributions. (Access/SQL)
Discrete Event Simulation Course – Berkeley, CA
Supply Chain Simulation: Aug – Dec 2005
Produced a computer simulation of a small-scale retail store inventory replenishment scheme, taking into consideration product demand, customer balks, and inventory expiration. (Excel/VBA/C)
Produced a computer simulation of a small-scale retail store inventory replenishment scheme, taking into consideration product demand, customer balks, and inventory expiration. (Excel/VBA/C)
Skills and Certifications
- Operating Systems: Windows, Linux
- Simulation Packages: AMPL, Arena, Matlab, Sigma
- Programming Languages: BASIC, C++, C#, Java, .NET, Python, SQL, VBA, XML
- Web Design: CSS, PHP, XHTML, ASP.NET
- Office Software: Microsoft VBA, OpenOffice.org Basic
- Network Administration: Former Cisco Certified Network Associate (2002–2005)