Resumé

I write software to optimize operations: to model business systems and processes, analyze the collected or generated data, and finally present actionable recommendations.

Work Experience

Microsoft (Zune PC Client) – Redmond, WA

Software Test Engineer III: Feb 2009 – Feb 2010

  • Test Automation: Automated test cases for the Zune Marketplace, including maintaining and extending the supporting test libraries and web services.
  • Manual Testing: Ran manual test passes, including daily BVT’s, migration passes between releases, and team sign-offs on launch nights. Filed over 400 bugs.
  • Manual Test Optimization: Designed and implemented new testing procedures to reduce the time and physical resources necessary to complete test passes.
  • Agency: Aditi Technologies

Microsoft (Network Security) – Redmond, WA

Software Engineer Trainee: Jul 2008 – Feb 2009

United States Peace Corps – Zanzibar, Tanzania

Volunteer, Information and Communication Technology: Sep 2006 – Aug 2007

  • Teaching: Basic Computer Literacy, Classroom Management (Faculty), Internet Research, Programming (Students), Office Applications, Web Design (Students)
  • ICT Summit: Developed curriculum for technology education in developing nations, using experiences and knowledge collected worldwide.
  • Technical Support: School Computer Lab (Windows 2000 Domain), Ministry of Education, Other Schools and Teacher Resource Centers
  • PEPFAR: Learned to train HIV/AIDS educators, adapting to community and cultural requirements and restrictions.

University of California at Berkeley – Berkeley, CA

Course Reader, Mobile Industrial Robots: Aug – Dec 2005

  • Support: Computer Lab, Robot Troubleshooting
  • Education: Java Instruction, Graded Assignments and Quizzes

Education

University of California at Berkeley – Berkeley, CA

Bachelor of Science, Industrial Engineering and Operations Research: May 2006

  • Cumulative GPA: 3.4
  • Industrial Engineering: Mathematical (Nonlinear / Linear / Dynamic) Modeling, Engineering Economics, Decision Analysis, Logistics & Supply Chain Management, Discrete Event Simulation, Quality Control, Product Design, User Interface Design
  • Mathematics: Multi-variable Calculus, Linear Algebra & Differential Equations, Statistics & Probability
  • Electrical Engineering / Computer Science: Mobile Industrial Robotics, Systems & Signal Analysis, Microcircuit Design, Matlab Programming, Industrial & Commercial Data Systems
  • Other: Technical Communication, Chemistry, Physics, History of Industrialization, French
  • Webmaster for the Institute of Industrial Engineers at Cal.

Engineering Projects

Microsoft (Zune PC Client) – Redmond, WA

Response Fuzzer: Feb 2010
Responsible for designing and implementing the test infrastructure for network response fuzzing, in order to catch program crashes and buffer overflows when parsing incorrect data. (.NET/C#/XML)
Account Management Service: Feb – Jun 2009
Responsible for extending and maintaining an ASP.NET web service through which automated tests could request necessary accounts and content for Zune Marketplace testing. (.NET/C#/ASP.NET/T-SQL/XML)

Microsoft (Network Security) – Redmond, WA

Network Forensics Reporting: Jul – Nov 2008
Helped develop a reporting tool so investigators of varying computer literacy could easily and securely query large datasets from a 10+ terabyte database of all internal network traffic. (.NET/C#/T-SQL)

Restoration Hardware – Corte Madera, CA

Employee Payroll/Task Analysis (Retail): Jan – May 2006
Designed an algorithm to optimally allocate employee labor-hours to maintain normal store operations for over a hundred locations and provide accurate payroll metrics for retail employees. (Excel/VBA)

American Red Cross – Berkeley, CA

Ship Course Planning for Disaster Relief: Jan – May 2006
Developed a program to plan emergency supply ship courses based on real-time probabilities of disaster occurrences in order to minimize response time to affected areas. (Java)

FSAE (Formula Society of Automotive Engineers) – Richmond, CA

Inventory/Operations Database: Aug – Dec 2005
Designed a relational database to help members keep track of garage inventory, part orders, car trials, members, and sponsor contributions. (Access/SQL)

Discrete Event Simulation Course – Berkeley, CA

Supply Chain Simulation: Aug – Dec 2005
Produced a computer simulation of a small-scale retail store inventory replenishment scheme, taking into consideration product demand, customer balks, and inventory expiration. (Excel/VBA/C)

Skills and Certifications

  • Operating Systems: Windows, Linux
  • Simulation Packages: AMPL, Arena, Matlab, Sigma
  • Programming Languages: BASIC, C++, C#, Java, .NET, Python, SQL, VBA, XML
  • Web Design: CSS, PHP, XHTML, ASP.NET
  • Office Software: Microsoft VBA, OpenOffice.org Basic
  • Network Administration: Former Cisco Certified Network Associate (2002–2005)

Download